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State DirectoryJames River Air Conditioning Co.
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When It's Comfort That Matters
- HoursOPEN NOW
- Regular Hours:
Mon - Sun - Phone:
Main - 804-533-3263
- Address:
- 1905 Westmoreland St Richmond, VA 23230
- Email:
- Link:
- Categories
- Water Filtration & Purification Equipment, Air Conditioning Contractors & Systems, Electricians, Heating Equipment & Systems, Ventilating Contractors
- Payment Options
- Brands
- Amana, Bryant, Carrier, Goodman, Lennox, Rheem, Trane, York
- Location
- We're across the street from Richmond Ford.
- Neighborhoods
- Monument Avenue Park, Near West End
- Amenities
- 24-Hour Service
- Accreditation
BBB
- Associations
- ACCA, PHCC, NFIB
General Info
James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air conditioners, furnaces, boilers, and indoor air quality equipment.Our Commercial Department specializes in commercial comfort systems and building automation systems. Our team of technicians service and install air conditioners, heat pumps, boilers, chillers, VAV systems, cooling towers, duct systems, ventilation systems, economizers, humidifiers, dehumidifiers, and air cleaners.Both our residential and commercial service departments offer a variety of preventive maintenance plans, from basic maintenance to full coverage including repair parts and labor. We also offer electrical and plumbing services, including wiring, upgrades, water heaters, backflow preventers, and medical gas piping.Our Energy Solutions Group is exploring all practical energy strategies that will make more and more sense for our clients as they seek clean, renewable, safe power that reduces our dependence on foreign oil. We provide home energy audit services and offer practical green solutions including solar, geothermal, and insulation services.
Contact Info
Reviews
05/27/15
Great experience with James River Air. They came out same day to correct a cooling issue. Mike, the service technician was courteous, listened carefully to the issue we were experiencing and corrected the issue in minutes. We had used them for an annual service contract for years at our old residence. I went ahead and engaged them going forward at our current residence. I would recommend them.
05/12/15
Great service on our Commercial Units. Fast Response / Repair with one of our older units when part failed.
05/09/15
Gus did an excellent job keeping me informed of the work needing to be done and what he was doing during the process
05/07/15
Excellent follow-up, service technician was very thorough and helpful, as well as professional. System working well after service. He did not try to sell us something we didn't need.
05/06/15
James River was on time. The Representative was very professional and friendly. He went about his business and did everything he needed to and left. All went smooth as have many of my previous visits from the James River Representatives. Thank you
05/06/15
We are very pleased with James River and the services they provide. Mike Desper, the technician, has been to service our units twice and both times was punctual, polite and courteous, and knowledgeable about the service he was providing.
05/04/15
Brian C. arrived on schedule. Completed his work and communicated his findings in a professional manner.
05/01/15
Brian C. was on time at 7:30 and was done in about an hour. He was thorough and did his inspection. He changed the filter for me, and made sure my humidifier was properly shut down.
04/29/15
Experts yet not pushy, took the time to do the job right
04/14/15
We have used this company to replace and maintain all 3 HVAC units in our house, as well as our tankless hot water heater. The technicians are friendly and professional. The warranties offered have also been fantastic, so far everything we've had to have done has been completely covered.
04/03/15
I thought Ms. Janel H. was very courteous, polite, and professional. She did her job without interruption and was very thorough. Great service!
04/01/15
Kyle D was very polite and prompt. He figured out the issue with my fridge very quickly and precise. I didn't know James River did appliances until I saw on the tv they have been doing my maint on my heat pump but was relieved when I found out. Kyle did an exceptional job and a glad to have James River as our new appliance company!!!!!!
03/30/15
Thought I received a very professional summer A/C check up by Brian C. On time, polite and thorough.
We have been very pleased with James River Heating and Air Conditioning. From the bid process to the installation and to the final inspection, it has been a very good experience. Gus came out for the inspection of our heatpump system on April 13, 2015 and checked out everything to be sure that the pumps were operating properly. He also answered some questions we had about the fliters for the system and his input was very informative. He is an excellent represenative for James River Heating and Air Conditioning. The company should be very glad that they have him as an employee, as he represents the company very well.
Joe Palaszewski has been our technician since we have started our contract with JRAC. We have been extremely pleased with the service that he has provided. He has educated our staff on the units and has been detailed in explaining our current problems and potential issues in the future. Our units have had several problems due to previous companies however Joe has been persistent in making sure that our repairs are done right and in a timely fashion and that we have the best operating units. His customer service is EXCELLENT!
iNSTALLATION REQUIRED CHANGES IN EQUIPMENT. HANDLED WELL & PROFESSIONALLY. ADAM M. IS OUTSTANDING!! WE AWAIT PAPERWORK TO DETERMINE IF ALL EXPECTATIONS FULFILLED, BUT EXPECT THEY WILL BE.
Joseph did such a thorough job with explanations that are easy to understand. I could tell he genuinely wanted to make sure the job was done correctly and to our approval. Thank you James River for sending such a competent, professional technician to our place of business!
