The owner is in the store daily! Family owned and staffed, Bob is very knowledgeable on everything he sells. All merchandise is top notch. If he doesn't carry it just ask, and they probably can special order anything you desire from snowboards, equipment and apparel to a full line of skateboards, accessories, sneakers and clothing. Precision tuning of snowboards and yes skis! He has a Wintersteiger machine that can get your equipment as sharp as a surgeon's scalpel! Don't settle for a so so sharpen by other shops ever again. Bob is also a professional graphic artist and photographer as well and can make knarly professional decals for your board. A staple of Tonawanda and at that location for years. He even hosts in store parties and giveaways for your group. This store should be your first and probably last stop for whatever it is you desire.