General Info

Founded in 2000, NovaTel is one of the largest providers of telecommunication services in India, Philippines, Mexico and various countries in central America and South America. It serves the contact center and carrier-to-carrier service industries. The company provides tier 1 telecommunication products and services to offshore contact centers. NovaTel has more than 200 contact center customers throughout the world. Its clients include inter-exchange and competitive local exchange carriers, prepaid providers, and foreign postal telephone and telegraph companies. The company offers Voice over Internet Protocol technologies and domestic and international long-distance services. NovaTel has established several partnerships with application service providers to provide hosted contact center solutions to customers.