I was with a group of 11 people at lunch time (with a reservation). It took us 1 hour and 45 minutes to get our salads. 2 hours for our food and 2 1/2 hours later, still no check. The table of 12 besides us that came in at the same time had their check before we even received our salads. After 1 1/2 hours of waiting for our salads, we spoke with the manager and our salads arrived 1 minute later. 20 minutes after finishing our meals and no waittress, we went inside to speak with a manager with no luck (they were "busy"). The waittress was at the register with the owner adding gratuity to our checks. After complaining to the waitress (in front of the owner) that 2 1/2 hours for lunch was unacceptable, all we received was extreme attitude from the waitress and a no reaction from the owner. Oh, their was no apologies whatsever about food time or service from ANYONE.If their owner sees this as acceptable business practice, they will never receive my business again.