If I could have rated 0 stars, I would have. This place is cheap, yes, but unprofessional, smells of smoke, and the employees are on their cellphones each time you go in. The clothes are wrinkled most of the time, and do not look professionally laundered. I have once lost a piece of clothing, and another time, picked up someone else's blouse. I have used this cleaner three times, as it is so convenient to home and inexpensive, hoping that the service would get better each time. It never did. Don't waste your money. Not worth even trying.