From Business: Jacobs and Company BITS is a Charleston, WV computer and network service provider, specializing in Managed IT, Voice over IP, Security, Web Site Design, and Mobile Apps.

"Horrible! Do not use this place!!! Was told I would receive a new phone (because they accidentally sold parts from my phone to someone else!), but they then refused!"

"I was having trouble with my tablet. It wouldn't charge and I didn't know what the problem was. I called, and Ricky told me to bring it in for him to look at. He took a look at…"