Whitney's Tire-Brakes Wheels, is no longer in ypsi he is now in ann arbor. it is now we care auto repair , five, four, four, zero, nine, zero, six..

Absolutely disappointing-when Whitney took my car out for test drive, he found a competitor's estimate in my car, brought it in and reviewed with me what was necessary vs. not reallly needed according to the competitor's receipt. He then offered to do the job for $10 less than the competitor; when I negotiated a lower price, he gave me a verbal commitment to do it for that lower price. HOWEVER, when we picked up the vehicle, we discovered that what he had us sign on his work invoice included SIGNIFICANTLY less work than what he verbally told us he would do and wrote on the competitor's estimate...so we paid $90 more than the competitor's estimate for the work he actually did! I showed what HE wrote on my original competitor's estimate, specifically what he wrote in $ on that paper vs. what he actually transferred onto his work invoice. Lesson learned - watch closely what he SAYS he 'll do for the price vs. what is actually on your invoice that you sign for before work is begun.