I used Express Tailors only once and had exceptional results. I brought my daughters homecoming dress in since my usual tailor had too many alterations to fit her in...waited too late. The seamstress was friendly and explained we needed to take the sides of the dress in and my daughter wanted the tulle removed as well. The wonderful thing about the whole process was she understood me and spoke English well enough too communicate our needs. I have walked out of tailors before because I could not understand them and didn't think they understood me so I didn't feel comfortable leaving my clothing. She did a beautiful job! A lot of work went into this dress and you would never have known the sides were taken in...everything was straight and lined up perfectly. I will use her for all my tailoring needs in the future!!! I am so happy to find a tailor that can converse with me!!!