I have been a customer for 6 years. I bought my husband a Stihl chainsaw. It is a pleasure to deal with the gentlemen at Hawn's. They are knowledgeable, extremely helpful, and have taken care of all the maintenance we need on the chainsaw, including chain sharpening. I would recommend them to everyone in need of quality outdoor equipment and courteous people to help before and after the sale. Deb Krotzer Manchester