This place is an absolute joke I had an EMERGENCY with my dog today and I was told that I can not bring him in they were way too busy giving shots and they would NOT take care of my dog how disgusting is that what kind of vet conducts business like that ? I thought that's what I pay insurance for but I guess not I called them at 12:10 pm today they close at 4:00pmI will definitely be calling first thing in the morning and cancelling yourt insurance that only takes care of my dog when it's convenient for you ..... YOU SHOULD BE ASHAMED OF YOURSELVES AND YOUR LACK OF ETHICS...And by the way he has 2 slipped discs ....