Dr's are great. I took my 7 year old for her eye exam & new glasses. At a later date, I had my 16 year old Rx faxed from another state so that her contacts could be ordered. The receptionist said that my daughter would have to have an eye exam. I said, no, she has an active Rx. Receptionist had to confirm w/dr before contacts were ordered. That is why the 4 stars rather than 5.