Carol did my sister's wedding last year and she's beyond amazing. My sister is "difficult" on her best day, but Carol was a complete saint. She met with her several times, (WAY too many, I think over 8), and brought her to the actual flower warehouse to check out the stock, and took literally HOURS of her time to have my sister approve her proposed arrangements. (She ended up going with what Carol suggested in the first place) The whole time Carol's good nature never wavered, where as mine after the fourth hour of staring at the same arrangement definitely was. :) The day of the wedding a huge storm rolled in and knocked down the centerpieces, but Carol came back out to the middle of nowhere and RE-set up the tables. I'm getting married next year and I didn't even bother looking at anyone else. (Ill review again after) The flowers looked beautiful, Carol is so nice you want to invite her to your wedding, and everything was extremely reasonable price wise.