Poor service, quality, and customer service.

They have cleaned 3 properties for me, and I couldn't be happier. Reasonably priced, and a superb job.

I recently bought a house and the carpet wasn't in bad shape, just had a few pet stains. When Windy City was done you would have thought we had new carpet. I couldn't be happier with the guy that was sent to my home, he took his time and did an excellent job.

They came and drained 3 foot of water out of 2 separate units of mine in a timely manner, were 20 percent cheaper than the big guys I called first and couldn't make it out that day... Happy customer here

I was very surprised with how clean this company got my carpet. I have never had my carpet cleaned before so I was unsure what to expect but besides a few heavy traffic areas, my carpet looks practically new. I will definitely call this guy again.

Not bad, better than I anticipated, they cleaned my home in Woodridge, IL and did an excellent job. They also left me a bottle of their own spot remover that also works great. Overall they did a great job and didn't break the bank.

I was astonished at the final results once my carpet was dry! The owner was very friendly and did all the work. I like to see companies where the owner is out in the field instead of sitting at home taking calls, you can tell they take pride in their work and I will be using them often! Thanks guys!

I can't say enough about Windy City Steam. I have my own carpet shampooer--you know, the kind you can buy at a local store--but the stains kept reappearing. So I decided to get professional assistance. Windy City Steam managed to get my stains out and did an awesome job! My apartment was left smelling super fresh (no harsh smells) and it didn't bother my pet at all. Oh, I should mention that their pricing was beyond fair and the quote far surpassed others. Dry time was minimal.

Brandon came to the house promptly after i called. He was very professional and polite. My carpet was immaculate. This is the only place i am calling for my carpet cleaning.

I love the way they cleaned my carpet. We were able to use our carpet right away, Dry after 2 hours! and it is safe for my kids to play. Very nice people, they came on time and very carefull with our furnitures.