I was a walk-in looking for a full set. I was expecting to wait at least 20 minutes concidering it was a busy friday afternoon, but they had me seated in FIVE minutes! Tiffany was great! She made me feel right at home! I have had a really bad experience with another nail shop who gave me a nail fungis and then wouldn't do anything about it but like I said, Tiffany made sure I was relaxed. I will refer all my friends there!