I am not one to normally write a review, but this time I felt the need to write one about a wonderful experience me and my sister had at this Lowes location. As most know, alot of the time you go to Lowes the knowledge and helpfulness of the employees are below adequate and that is if you can find an employee at the department. This experience we had was by far above and beyond what was expected. Me and my husband had preordered some lumber and was to have it ready when we arrived. My sister and myself went to pick up the lumber and unfortunately it had been pulled in untreated rather than treated as ordered. However, a lumber employee with Lowes (Jason) jumped right on the order and hand selcted from all the boards we wanted the straightest and best of what was there. He was not only apologetic, but made what would normally made me alittle mad a very pleasant experience with his smile and eagerness to fix the situation. He then escorted us out and loaded it for us. A PLUS SERVICE!