I took my husband's car there to get an inspection because I work at the hospital and it was convient. When I returned at the end of the day, they told me that they were unable to perform the test, as there were systems not ready and asked if I had any check engine lights (the car is only 3 yrs old and never given us any problems). I was told to drive it 20-30 miles and bring it back the next day. (this was particularly strange as I drove it 40 miles into work that morning) As I was driving home, I noticed that the clock and the radio were off. When I hit the power button it asked for a code. The next day when I took the car to another inspection site, they told me that they only way for the clock/radio to be reset was to have unplugged the battery...which was not necessary for the NC inspection process...WHY they was my battery unpluged?