They have always been upfront about my animals care, their helpful in answering my questions, they discuss the problems and LISTEN to you, they care very much about your pets, even call after treatment to be sure that all is going well. Prices are fair, they are open later in the day so its not a problem getting to them. If you have an emergency they take care of it first, they do everything that they can and what you want to provide for your pets health and well being, their informative and helpful in teaching you ways to care for your pet. I've been going there for almost as long as they have been open and wouldn't go anywhere else. I'm very glad they came here and open their office.