I've had my vehicle at Costello's 4 times. The 1st & 2nd I had a great experience, the 3rd I was promised my vehicle would be done well before a planned trip and although I did get my car back, all of the work hadn't been finished. They had plenty of time, they must have just been too busy with other cars. I gave them a 4th opportunity, but regret it and won't be returning. During the 4th time, due to an accident, among other issues, I had asked them to check an oil leak - when I picked the vehicle up the oil leak had never been checked and when I asked about it, he tried checking it then & there. Ultimately, the car always had an oil leak after this incident, because the insurance wouldn't admit that it could have happened during the accident. Now, about a year after my 3rd visit, the grill that had been replaced is bubbling under the paint ... not sure if they'd cover it or not, not willing to return to find out.