The doctor was professional and great. The office staff is horrible and the billing department is even worse. Trying to get ahold of someone is almost impossible and their voice mail says they will call within 48 hours. I've never received a call back. They don't pay any attention to your insurance and will send your test/blood work to who ever they feel like. When you call to have the matter resolved they blame everyone but themselves and say they will talk to their representative about it and never do. I switched to a new doctor and the new doctor has send a request for medical history over 4 times in the past 4 months receiving confirmation that Women to Women has received it but they pretend like they never receive anything. This office is a joke. The people are rude and have attitudes about everything and won't do anything to help you out. There is no effort what so ever on their part.