I called to schedule my child's 8th birthday party there. I was informed pony rides would be held there on May 19, 2012 from 11-2pm and their sign stated this information as well. However, once my party arrived we were informed the pony rides were canceled. All the children at the party were devastated. One staff member said come back in five minutes and the kids could feed the horses. When we came back in five minutes no staff were able to be found. When I called the office to complain there response was a flat "sorry to hear that". Never plan your chld's birthday party here! They are uncaring and lack customer service skils! I shoud have listened to al the warning about this place. The only good reviews about this place are written by their staff.