Excellent, fair, competent, tidy ( a plumber who comes when he says, completes the job, charges a reasonable rate, and cleans up after), will work evenings, and holidays if necessary to get the job done in an emergency. I have used him now and three occasions, and he has the ability to "think and repair" out of the box, which is helpful when dealing with a 45 year old home with original copper plumbing.