I was told that they where open 9-1 on Sat. so my husband and I got a babysitter and arrived at 9:05 ready to buy. No one showed up to the dealership until quarter to 11, way past the time we were told and we had to drive an hour to get there. We did end up going back this last weekend only becasue they were they only place we found with 01 subaru's. We got the loan took him the check and then he left once he got his check. He didnt fill up the tank which I have always recieved with the other cars that I purchased, and it was about 15 or so degrees out and snow on the cars and my husband had to go warm it and scrap the windows just so we could leave. Needless to say there customer service leaves alot to be desired.