My home is great in the end, but working with Klausmeyer was such a pain. They won't be considered to build my next home, nor would I recommend them to any of my friends. Making any changes to the basic floorplan was a hassle, and 80% ish of the changes were riddled with problems. They poured my garage floor from a different floor plan, damaged my home with two of the repairs, and almost three years after construction was finished, we are still waiting to have our warrenty honored. I had friends who hired smaller builders who treated them so much better, and next time we'll go with one of them. The company is too busy to care about my biggest investment unless I offer to write letters to the BBB. Unless you want hasseling your builder to be your part-time job, pick someone else.