This is a continuation of my review January 2013. Cubby Holes DID rectify the situation with the unauthorized charge to my debit card. I had made reports to BBB and Tennessee Department of Consumer Affairs, whether or not this had anything to do with Cubby Holes finally making good on the issue...I don't know. It has been made "right"!

I DO NOT recommend this storage facility! Two months after I moved out of the unit I had rented for three months, I got a voice message stating that Cubby Holes had inadvertently charged $140.00 to my debit card. They did redeposit the funds but the charge had caused my account to overdraft and the bank charged $36.00 in fees. The bank would not forgive the fees since they were not at fault and suggested I contact the merchant (Cubby Holes) to retrieve the charge. After numerous calls and emails, NO ONE has responded! This company lacks integrity because it made erroneous and unauthorized charges to my account and they will not resolve the issue of NSF charges to my account as a result of those charges. There is no office personnel at or on the site of the storage units.