This store is always clean. As with most chain stores, staff knowledge is somewhat limited. Still, the care taken when new fish and birds have arrived, and the overall care of their tanks is much better than many other stores. They have some surprisingly nice goldfish (orandas, ranchus, ryunkins, telescopes) in varying sizes, although most are 4 inches or smaller. Care of their birds is considerably better than many other pet stores, with displays containing appropriate toys for the species. Again, the birds are kept very clean with no visible signs of illness or stress. On average, I purchase from this shop at least once a week. Nice line of aquarium meds, but some specialty aquarium items are either purchased one or two pieces at a time and run out quickly, or are not carried at all. Buy livestock with confidence. Friendly staff.