Frank is an exrtremely knowledgeable mechanic; he knows his Volvos. He is honest and is reasonably priced. He will not use any but genuine Volvo parts. He is now taking care of my fourth and fifth Volvos, a 2000 V70 wagon and a 1991 940 turbo. The 15 year old Volvo stills purrs like a kitten, has 165,000 miles on it, and Frank has taken care of it from day-one!