union towers seem to be a great place for seniors to live, but I must comment on the woman answering the phone at the office. I recently called to have a couple of my questions answered. I have never been spoken to so rudely by a secretary over the phone. I asked her many times to give me her name and she refused. As a secretary representing Mr. Ross and Union Towers, she was very unprofessional and I think you need to speak to her or hire someone new.