I went to visit Total Vapor today. The receptionist / Office Assistant was very nice in both email and in person. But there is something you should know - this isn't a place that the public is expected to visit. It isn't a RETAIL location. They sold me some e-liquid upon my request ... but this facility is really geared towards wholesale supply. I'm sure they do a lot of shipping ... and 1 guy was picking up a box of product for resale. I went there because address was available online and was local to me in Fort Lauderdale area. There wasn't much to see from the front although there were some large product posters and some products - and promotional materials. Can't see down the hall though ... I wasn't invited for a tour ... and manufacturing may very well be elsewhere from there. This could be just offices / offices + shipping? Corporate office.