I have been using Claudia's service for over 7 years and have never had a problem. During a snowstorm they sent a Hummer to get me to Kennedy. They have always been on time and courteous. I recommended them to friends and business associates who are quite satisfied with the company. Adrienne S. West Orange

Not reliable enough. Have used them four times for airport service. Twice it was okay. the third and fourth times, it was bad, the car was half an hour late. Will not use them again.

This is the third time Claudia's Limo Services has left us hanging! First time, their driver got caught in traffic. OK, that I get. Second time, they left us sitting at Newark Airport for 40 min due to a "scheduling mixup."Last chance was tonight. They were supposed to pick us up from a local event at 9:30PM. We called after waiting 20 min, and they finally sent a car. Total wait time: more than 30 min, and they still charged us full fare. When my husband called dispatch to complain after we got home, the woman claimed we had called to change our pickup time to 8:30.Though we like to use local businesses whenever possible, Claudia's is just terrible, and they obviously don't take any responsibility for screw-ups or care about leaving customers waiting. If you need reliable transportation, steer clear of Claudia's Limo Services.