My family went to Super Shoes in West Lebanon to buy my son a pair of winter boots. Not only was the staff unfriendly and unhelpful unless we hunted someone down-but we accidentally left his old pair of shoes there. When I called to see if they still had them I was questioned and treated very rudely. I was told they thought shoes were stolen and I was continually talked over when I explained that we spent 200 at his store and the reason my son accidentally left his old shoes was because he wore his new boots out that we purchased. I highly recommend finding a different place to do business.

My son and I went to Super Shoes Jan 18 2010 to buy a pair of boots for his birthday. When we went downstairs a salesman passed us without saying a word. Once we got to the boot display we realized there were no other salesmen downstairs. After browsing for about 10 minutes no one bothered coming downstairs to assist us. We decided to leave the store. The man that passed us earlier was standing there shooting the breeze with a female salesperson. If I was the boss these people would be fired! We went to another store in Lebanon that had excellent customer service and a better selection. We even got a 10% discount!