I am a part of a high school band, and every time we have a home game, stake and shake is the place everyone goes to eat afterwards. We've had problems with the bills, service, and kids were stuck waiting for 2+ hours for a shake. Stake and Shake did take the time to go to our school and get a scheduale and were extra prepared for our arrival on the day of the last game. Our Band will continue to go to there for home games, and we appreciate their paitence when a mass group of loud mouths like us show up at 11 at night ready for some grub.

In a nutshell, my order was made wrong but the manager fixed it without me asking or complaining and he gave me a 20% discount. The bathroom was clean, paking was easy, and the waitress was nice. I'd come back and give them another shot.