I have been going to Calista for about ten years and I have had most services they offer. The staff are all professional and polite, the decor and ambiance is fitting to the service (hair-more upbeat & bright, spa- quiet) and the knowledge of all staff cannot be beat. This is a place you can go to without worrying how you'll look when you leave. The staff listen to you and give you ideas/recommendations specific to your needs. I highly recommend Calista if you want to be pampered! I did not give them 5 stars b/c they are a little "pricey" and I can usually only afford one service at a time. Otherwise, they are great!