I called Vince Anastasia and he came out within 24 hours to look at my job. He sent me an estimate by fax and by mail. He stuck to the estimate, he answered my questions, I really liked my design. He was pleasant, his staff that installed were great to work with. They cleaned up very good after themselves. When I needed to make a change to the design, he came back and did it immediately without haggling over a few dollars. I will use Anastasia over and over again. I have two other jobs for them to work on in the next 2-3 months. I will refer them to anyone who wants to know more. I am very, very happy and satisfied.