One star because is the lowest I can go , they hurt my pup trying to trim the nails , they tied his front legs , they gave him painkillers trying to hide their mistake and when I went to the store to find out what had happened the store manager denied the use of painkillers or ropes to hold the animals , I couldn't prove the use of sedatives but they couldn't hide the marks of a rope around his front legs that still can be seen after months of our visit to Petsmart , the vet diagnostic or the money his health insurance had to paid for the visits to the animal hospital to alleviate his pain that kept him limping for weeks.