This is the second time I went in. I waited almost 40 minutes (15 - 20 would have been reasonable) for a sub-standard cut, and left with a wet head. After I described the cut I wanted (medium trim, a little off the top, not real short), I was asked "do you want a #3? That means minimal training or experience in real hair cuts. I thought the first time was a fluke, the second time tells me it's a pattern. I will not be going back again. Jim Kuiken, Weslaco.