Mr. McNamara is professional, knowledgeable, and exhibited great understanding of my personal insurance needs. He took the time to explain all my options and helped me gain an understanding of the benefits of each choice. He demonstrates genuine concern through regular contact and is quick to respond to inquiries. This man truly goes above and beyond to offer the best customer service in the insurance industry! Ex: I wasn't sure how to handle a small renewal issue with my supplemental insurance, Mr. McNamara suggested a three-way call to resolve the issue. The results were amazing and so much less stressful than they would have been without his personal attention to the issue. I've never been disappointed with Mr. McNamara's service!