We worked with Nick, dad owns the business, throughout the process. He was very friendly and helpful in what we needed and helpful hints for getting ready to pour the concrete. When he arrived to deliver the concrete, he not only poured the concrete into the wheelbarrow but also helped us spread it around when we got behind in leveling it out. Nick also bull floated what we had already leveled out, which is not in the job description!!! He was very patient with us. I really liked that you only pay for what you use, not what they bring! Concrete mixture was just right, not too runny or too dry. I would highly recommend this company.