Worst experience with a Tire Store. I picked up a roofing nail in my tire and started losing pressure fast. I was in a hurry to pick up my kids so I stopped at the closest place. The guy that helped me was Joseph. He was not friendly when I got there and told me there would be a $32 charge to patch and air my tire. Mind you no other tire place has ever charged me to repair a tire! I agreed so I could be on my way. Next thing I know I am being told that my tire has to be replaced because it was in the side wall. I didn't agree and even told him that I couldn't afford to replace my tire that night. Things changed once I had to pay for the $215 tire and he was much friendlier and even started chatting me up. I asked for my old tire back and what do you know the nail wasn't in the side wall. Not once did he apologize for trying to swindle me and even told me that they wouldn't charge me to put on the spare like they were doing me a favor! Today I took my tire to TEXAS TIRE in Weatherford where they not only fixed it but they didn't charge me and they were friendly from the get go. I will never use NTB again and I will tell all of my friends and family.

Many thanks to the guys at NTB who helped me when my Prius's splash guard was dragging the ground. It was nearly 5 p.m. and I had no idea what the problem was with my car but they promptly fixed it. I highly recommend NTB in Weatherford, TX.

Would be nice if someone would actually pick up the phone when someone calls!

fast courteous and completely compassionate