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Details
HoursCLOSED NOW
Regular Hours:
Mon - Sat

Contact Info

Phone:

Main - 469-552-6196

Extra - 972-576-1444

Extra - 469-820-9155

Address:
3502 N Highway 77 Waxahachie, TX 75165

Reviews

1
3 Reviews
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S
Shelley W.

11/03/17

1 Reviews0
1.0

DO NOT, I REPEAT, DO NOT, GO AND BUY ANYTHING FROM FURNITURE & MATTRESS OUTLET OF WAXAHACHIE, TX. OR ANY OTHER STORE CONNECTED TO SHANNON TODD MASON. HE IS A THIEF WHO TOOK $2,830 OF MY MONEY FOR A LIVING ROOM GROUP THAT I NEVER RECEIVED. MY ORIGINAL CONTRACT DATE WAS 11/24/15 AND SINCE MY HUSBAND WAS LAYED OFF FROM HIS JOB WE COULDN'T CONTINUE TO PAY AT THAT TIME. SHANNON TODD MASON TOLD US NOT TO WORRY ABOUT IT SINCE WE HAD PURCHASED A BEDROOM GROUP THE SAME WAY BEFORE. WHEN I CONTACTED HIM A COUPLE MONTH'S AGO TO PAY OFF MY PURCHASE HE MENTIONED NOTHING ABOUT ANY LATE FEE'S OR ANY OTHER FEE'S HE WAS GOING TO TACK ON. HE TOOK MY FULL PAYMENT BY CREDIT CARD OVER THE PHONE FOR $2,830 ON A 9-16-17 ON A SATURDAY EVENING. HE TOLD ME IT WOULD BE IN THAT FOLLOWING WEDNESDAY AND A MONTH WENT BY AND I DIDN'T HEAR A WORD FROM HIM. I CALL TO SEE WHERE MY FURNITURE IS AND HE FORWARDED MY CALL TO VOICEMAIL AND WOULDN'T ANSWER THE BUSINESS PHONE EITHER. HE THEN PROCEEDED TO TEXT ME NOT EVEN AN HOUR LATER TELLING ME OF ALL THESE FEE'S I OWED HIM. MIND YOU THIS IS A MONTH AFTER HE'S ALREADY TAKEN MY FULL PAYMENT. HE TOLD ME I ONLY HAD 2 OPTIONS. 1) PAY THE FEE'S OR 2) DISPUTE THE CHARGES WITH MY BANK. I HAVE DONE SO AND HE HAS YET TO ANSWER THEIR CALL'S EITHER. I HAVE ALSO TRIED CONTACTING HIM AND EVEN WENT TO THE STORE AND HE IS AVOIDING ME LIKE THE PLAGUE. HE NEEDS TO BE SHUT DOWN ASAP. HE IS A THIEF THAT HAS A LOT OF BAD REVIEWS THAT I DIDN'T KNOW ABOUT OR I WOULD NEVER HAVE WENT AND DONE BUSINESS WITH HIM. PLEASE DON'T DO YOUR BUSINESS HERE OR WITH HIM NO MATTER WHAT HE TRIES TO LIE TO YOU ABOUT. HE'S PROBABLY GOING TO GET ON HERE AND RESPOND TO MY COMPLAINT AND SHINE ME IN THE WORST LIGHT EVER. WELL, LET ME TELL YOU I'M AS HONEST AS THEY COME AND NO MATTER WHAT HE TRIES TO GET ON HERE AND SAY IT WON'T BE THE TRUTH FOR SURE. I'VE SEEN WHAT HE'S DONE AND SAID WITH ALL HIS OTHER REVIEWS AS WELL. HE ALSO HAS BAD REVIEWS WITH THE BETTER BUSINESS BUREAU IN WHICH HE HAS NOT RESPONDED TO ANY OF THEM EITHER. WELL, I'VE ALSO ADDED MINE. KEEP YOUR MONEY PEOPLE AND GO ELSEWHERE!!!! (HE DOESN'T DESERVE THE ONE STAR, BUT I COULDN'T POST THIS WITHOUT HITTING SOMETHING).

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anonymous

01/10/15

1.0

Paid for my product and got it almost two months later after several excuses. Do not use this business.

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anonymous

01/10/15

1.0

Paid for my product and got it almost two months later after several excuses. Do not use this business.

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Categories
Mattresses, Bedding, Furniture Stores, Outlet Stores
Payment Options
visa, all major credit cards, amex, mastercard, discover
AKA

4 W Rustic Furniture and Mattress

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