I was so happy to have contacted the Comfort Gallery for my gas stove hookup problem. Instead of the delivery service hooking a new gas stove up I had to have a professional redo my gas line because it was crimped and leaking. This happening late on a Friday afternoon! Comfort Gallery staff recognized the danger of the situation and made sure a service tech responded within fifteen minutes to ascertain the urgency then committed to making sure we would be taken care of as soon as he finished a current job. Thank you staff at Comfort Gallery for great customer service.--I had never been a customer of theirs before. A.C. Wausau, WI