The class room experience was fabulous. They offered flexible hours and excellent instruction. Booking time to drive has been a little bit of a struggle and they are not always easy to get a hold of via email or phone. My daughter wanted to wait closer to her turning 16 to to take her last 2 hours of BTW so it would be fresh in her mind and we are having a really hard time getting in touch with someone to schedule her time. She made one appointment that was missed by one hour and now they are not responsive to us at all. I hope this gets worked out soon. Everything else has been really great.