I have used this laundry two times now. The first time was just ok, but the second time was a negative experience. I used machine #57 which is a front loading, large capacity machine. I filled it to aprox. 3/4 capacity if that, and added only 1.5 lids of liquid tide. When finished there was a lot of suds left. When I requested that the attendant restart the machine she said she couldn't do that. Only after I said I would not return and wanted the name of the owner (which she refused to give) did she restart. After the second complete wash (and adding no additional detergent) there was still excess soap suds in the load. Only after the third complete wash cycle in a different machine did the clothes get rinsed properly. I set the load on hot and noticed that the washer door glass was cold. One other customer observed that during the wash cycle the water just comes to the bottom of the glass. Perhaps they skimp on the water. The dryers don't get very hot either. I will not be returning.