Originally thought that since they were dealing with students from UConn Avery Point there would be some flexibility in their cancellation plan. Actually when the students were approached and sold on the benefits of WoW they were told they could cancel once they left Groton. Guess what? Not true. Need to send certified letter with intent to cancel. I will be contacting the athletic department and the administration at UConn Avery Point and inform them of the false statements and business practices of WoW Groton and Waterford. Nancy M.