During a recent windstorm we had a limb fall from a tree and puncture a good size hole in out roof. On a sunday we called promaster and expected to get an answering machine. Frank picked up and we explained our situation. Within an hour he was at the house and tarped it for us to secure against water damage. Next day he returned to measure, take photos and make an estimate for my insurance. He worked directly with my homeowners insurance and worked out the details for repair. This saved me a tremendous amount of time and aggravation. Once he got the green light from the insurance they were at the house putting an entire new roof on. Very professional, very clean work and very honest. The roof and gutters came out great. I would recommend the company highly. He did everything he promised, communicated great and finished quickly.