I ordered an order of fried dumplings for the 1st time from them today. They were DELICIOUS. So about an hour or 2 later, I called to order 3 more orders of fried dumplings! Told the guy who took my order, I hadnt realized theyd be so good I just had to order more lol. He said he saw my earlier order.Im at work so when it got here, I didnt open the bag right away. When I did, I noticed there were 3 orders of fried WONTONS instead. I called to get it fixed. Man said he would fix it but needed to find out how the order got screwed up. After listening to the recorded order I made over the phone, he informed me that I had said WONTONS and not DUMPLINGS. Ok, my honest mistake. I swore in my mind the word DUMPLINGS was coming out. However, I told the man I was currently speaking to that if the man who saw my earlier order as I was ordering for the 2nd time in the same day, why didnt he help correct me? It was my honest mistake but I mean damn. What was I to do with Fried Wontons that I wasnt going to eat when there were starving people in the world? He wouldnt even apply what I paid for the wontons to the new order I was going to make for the right order. Its December 22nd. Xmas is 3 days away. So thats less money at the wrong time of year. I would have raved about this place to anyone who asked about a great Chinese place in Waterbury as well have been a constant repeat customer but the insensitive customer service killed that.

This will be my last time calling this place ! Their prices from online are totally different from their menu ! They totally took almoat a. Hour nd half for delivery ! When i called the lady to see where the driver was all she said was " Hes on his way " and hung up on my face ! Unprofessional ! Lost a customer

Best Chinese in Waterbury