I have been a patient at WBO for 4 years. Dr,Guglielmo is my doctor. We have had our ups and downs over the years. She's condescending, patronizing, aloof, pseudo intellectual, and doesn't like to be questioned. Of course what do I know ? I'm only a Chemical Engineer with 30 years experience in the Pharmaceutical field . They ( Guglielmo and Dr. Brennan) did a back surgery on me in May 2012. And another in April 2013. I've been going to pain management for 4 years. Both surgeries were unsuccessful. I've had 3 discs removed, bone fusions, and have 2 titanium rods and 6 screws in my back. And declared Totally Disabled. My biggest issue is trying to get ahold of her when a problem arises. Her secretary Cindy is very nice when I'm in the office, BUT when I need to speak to Dr Guglielmo . I can never reach her. Over the past 4 years I have called at least 10 times. Cindy is NEVER at her desk or just refuses to answer the phone. So I get voicemail everytime. I leave a message and not once have she or Dr. Gugliemo ever gotten back to me. Sometimes the issue is very important and all I get is Crickets. That is not a good Doctor/ Patient relationship. I wish I had gone to the Laser Spine Institute for a second opinion. Before I let them open me up. If they made more of an effort to communicate with their patients or get back to them. At least you would feel you're relevant. Go to another orthopedic surgeon. Research the doctors reviews.

I have been a patient at WBO for 4 years. Dr,Guglielmo is my doctor. We have had our ups and downs over the years. They did a back surgery on me in May 2012. And another in April 2013. I've been going to pain management for 4 years. Both surgeries were unsuccessful. I've had 3 discs removed, bone fusions, and have 2 titanium rods and 6 screws in my back. And declared Totally Disabled. My biggest issue is trying to get ahold of her when a problem arises. Her secretary Cindy is very nice when I'm in the office, BUT when I need to speak to Dr Guglielmo . I can never reach her. Over the past 4 years I have called at least 10 times. Cindy is NEVER at her desk or just refuses to answer the phone. So I get voicemail everytime. I leave a message and not once have she or Dr. Gugliemo ever gotten back to me. Sometimes the issue is very important and all I get is Crickets. That is not a good Doctor/ Patient relationship. I wish I had gone to the Laser Spine Institute for a second opinion. Before I let them open me up. If they made more of an effort to communicate with their patients or get back to them. At least you would feel you're relevant.

Even though I went to see a specialist because of a pain in my right shoulder the visit with Dr. Phillip Reilly was pleasant and informative. He explained in detail the problem I was having and what can be done to correct my problem. I felt like I was in good hands . He assured me that the problem was not as bad as I thought. I wish all doctors would be as good as Dr.Reilly. John Sauco