If I could give less than I star, I would. This place RUINED a brand new (and expensive) comforter I took to them for cleaning. The batting is completely lumpy, the thread is coming out and the fabric is faded and pilled. I took it back to speak to a manager and they told me she had 'stepped out' and would have to call me later. I have yet to resolve this with them. Don't spend your hard earned money here or take anything of value to them! They WILL ruin it.