BEWARE. I can't speak for their carpet cleaning abilities, but do not use them for tile and grout cleaning and repair. They don't remove all the stains as they claim and their work did not hold up in our shower. I have tried and tried to get a refund, but all they offered me was $35 out of a $390 bill! They claim to be licensed. I contacted the city of Warren, the County of Macomb and the State of Michigan and was not able to find a license for this company. They are not Better Business Bureau accredited.