Great customer service. I recently purchased 5 pairs of jeans from this local store. As always the store was inviting and the staff was very helpful. I unfortunately had one pair shrink in excess after the first wash. I followed the directions located on the care label and only had this one pair react in this way. I called the store and spoke with Jill, one of the managers. She was very helpful in a return and exchange for a new pair. Great store, great clothes and great staff. Thanks for taking care of your customers.