They charge you for estimates despite their statement on their website that they offer free estimates. I was charged for "labor" even though I had no work performed by them. I tried reaching out to them believing it was an error, and basically got a run down of how much it cost them to send a guy over to give me an estimate for the repair. I have used them in the past and been very happy with their service which makes this experience a little surprising. I will never call them again and don't recommend that anyone else does either.

We just bought a house in town. Had a plumbing issue and called Quality Plumbing and spoke to the secretary and it's been 3 weeks and they never called back. I guess they don't need any business! Very rude!! Instead of saying we can't fit you in because we have 100's of people ahead of you! Granted we finally fixed the problem but I will never call them again. And I will tell everyone I see how terrible their business sense is.